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Tickets can be purchased online at pegasusworldcup.com/tickets or by calling the Pegasus Box Office at 1-833-464-7924 between 9 a.m. and 6 p.m., seven days a week, excluding national holidays. All sales are final.
All tickets are digital and viewable on your phone. If you purchased directly through Ticketmaster.com, you can log in and view your tickets in the Ticketmaster app. All other ticket purchases can be viewed and managed by logging in to your account at pegasusworldcup.com/myaccount. We recommend adding tickets to your Apple Wallet or Google Pay for easy access on event day. All sales are final.
Tickets do not include a PDF printout option.
Digital tickets provide:
Yes. Once your tickets are active in your account, you can swipe left and right through them.
Please contact Customer Service at 1-833-464-7924 or email pwciticketing@gulfstreampark.com for assistance.
Staff will be available on-site to assist with mobile ticketing questions. A dedicated team will also be available at every entrance to help ticket holders enter and direct them to the nearby Ticket Office. Please have a valid ID matching the name on your ticket.
You can access your tickets through your smartphone’s browser without downloading the app.
Please call Customer Service at 1-833-464-7924 or email pwciticketing@gulfstreampark.com. They can verify whether your order was received and assist if it is on file.
Tickets are non-refundable. To ask about exchanging a ticket, please call the Box Office at 1-833-464-7924. All sales are final.
Children 3 years old and younger can enter free with a paying adult ticket, with one child per adult ticket.
Will Call and Ticket Assistance are located at the Ticket Office near the South Valet Entrance, next to Christine Lee’s. From Monday, January 25 through Saturday, January 30, 2027, hours are 9 a.m.–6 p.m. Guests picking up tickets need a valid photo ID, their confirmation number, and the credit card used to purchase the tickets.
Arrival instructions vary by ticket location:
Valet parking is available for purchase on-site for $100. Self-parking is free, first-come, first-served. Parking is limited, so arrive early.
There is no re-entry for General Admission. Guests in wristbanded areas may re-enter but will be subject to another Security check.
Self-parking is free on a first-come, first-served basis. Parking is limited, so arrive early. Valet parking is available for purchase on-site for $100.
All guests are subject to screening upon entry, which may include a pat-down. All bags and vehicles are subject to inspection. Guests who refuse screening or inspection will not be admitted.
By presenting a ticket or credential to Security, guests consent to these inspections and waive related claims against Gulfstream Park, Pegasus World Cup, and their affiliates or related entities. Alcohol, weapons, or other items Security deems dangerous may be confiscated. Illegal items may be turned over to law enforcement and may result in arrest and prosecution.
Security reserves the right to inspect all bags entering the venue.
Umbrellas are not allowed due to safety and line-of-sight concerns. Please leave them in your vehicle.
Tickets can be purchased online through the Tickets page or by calling the Pegasus Box Office at 1-833-464-7924. The Ticket Office is open from 9 a.m. to 5 p.m., seven days a week, excluding national holidays.
Guests should conduct themselves appropriately and courteously while visiting Gulfstream Park. Guests may be ejected for:
Race Day Chic! Guest attire should not display abusive, offensive, obscene, or inappropriate messages or images, as determined by Gulfstream Park or Pegasus World Cup.
Guests who violate the code of conduct or event policies may be ejected from Gulfstream Park without refund or compensation. Guests whose conduct is egregious or unlawful may be banned from Gulfstream Park.
Guests showing signs of impairment that may be related to drugs and/or alcohol may be denied entry. Guests with prohibited items will also be denied entry and must return those items to their vehicle before entering. Gulfstream Park reserves the right to deny entry at its sole discretion.
Outside food and beverages are not permitted at Gulfstream Park. A valid government-issued ID is required to purchase alcohol.
Alcohol sales may be curtailed or prohibited at the discretion of Gulfstream Park and/or Pegasus World Cup. Staff may deny service to any guest showing signs of intoxication or other impairment. Guests are advised to drink responsibly.
Smoking is allowed only in outdoor areas and is prohibited indoors. This policy also applies to smokeless tobacco, electronic cigarettes, vaping, and alternative smoking products.
Noisemakers and musical instruments are prohibited for the comfort of guests and athletes and to maintain the integrity of the event. This includes air horns, vuvuzelas, and whistles.
Drones, radio-controlled model aircraft, and other devices operated in airspace are prohibited on or near Gulfstream Park property, including parking lots.
Video cameras, monopods, tripods, selfie sticks, audio recording devices, and professional cameras—including those with telephoto or zoom lenses—are not permitted.
Computers and tablets are permitted but may be subject to inspection by Security.
Binoculars are permitted. Cases may be searched by Security.
Items found during events should be turned in to the Guest Services Information Desk on the ground level inside the Casino. Pegasus World Cup and Gulfstream Park are not responsible or liable for items left on the grounds, including lost or damaged items.
On non-event days, call 954-457-6604 to report a lost item. Items are held for 30 days after an event. Unclaimed items may then be disposed of or donated to a charitable organization.
Water fountains are located inside Silks and inside the Casino on the 1st Floor.
The event runs rain or shine and is subject to lightning delays.
Free Wi-Fi is available throughout the facility under the network name “Gulfstream Park Free Wi-Fi.”
The following items are not permitted at Gulfstream Park or Pegasus World Cup:
Wearing protective masks is a personal choice and is at the discretion of guests and staff.
Merchandise will be available at the Gift Shop on the ground level near the North Entrance.
There are over 460 wagering locations on the property.
Accessible ATMs are located on all floors and in event areas.
Accessible parking spots are available on a first-come, first-served basis in all parking lots for guests with a valid disabled placard. Please call 954-457-6604 if you are parked far away and need assistance getting to the event.
Accessible seating is available for guests as needed. Please call the Pegasus Box Office at 1-833-464-7924 for information on purchasing accessible seating.
Courtesy shuttles are available from the North and South valet drop-off locations to the North and South parking lots for guests with limited mobility.
Wheelchair escorts are available from entrance gates to seating locations and back. Guests can request an escort through the nearest Pegasus World Cup employee or the Guest Services Information Desk.
Service animals for guests with disabilities are permitted. Other animals, including pets and emotional support animals, are not allowed at Gulfstream Park or Pegasus World Cup.
Elevators are located near the North and South entrances. They are available for guests with disabilities, as well as Casino, Ten Palms, Flamingo Room, and Suite guests.
All public restrooms are accessible to patrons with disabilities. Accessible restrooms are available in all event areas.
Guests with questions or concerns should visit the Guest Services Information Desk on the Ground Level inside the Finish Line Casino.
Notify the nearest event staff member, Security personnel, or police officer. Guests can also report issues to a nearby event staff member or call 954-457-6604.
In a serious emergency, event staff, Security, and police are available to assist guests, including guests with disabilities. Emergency and evacuation information will be provided over the public address system and on video boards.
First Aid is located at the Walking Ring — North, between the Paddock and Gift Shop. Guests needing medical assistance should notify Security personnel. Roving medical personnel are also available throughout the facility.
Visit the Guest Services Information Desk on the Ground Level inside the Casino or approach Security personnel for assistance.
When lightning is detected near Gulfstream Park, the public address system will inform guests where to seek shelter. The event will be suspended if there is a known imminent threat.