Pink and Green Overview Of Gulfstream Park And Female Attendee. Pink and Green Overview Of Gulfstream Park And Female Attendee.
Event Guide

A-Z

ADA – ACCESSIBLE PARKING

Accessible parking spots are available on a first-come, first-served basis in all lots for those with a valid disabled placard. 

ADA – ACCESSIBLE SEATING

Accessible seating is available for guests in need.  Please call the Pegasus Box Office at 1-833-464-7924 for information on purchasing accessible seating.

ADA – MOBILITY ASSISTANCE

Courtesy shuttles are available to guests with limited mobility from the North & South valet drop-off locations to the North & South parking lots. 

Wheelchair escorts will be available from entrance gates to seating locations and back. Guest can request a wheelchair escort through the nearest Pegasus World Club employee or the Guest Services Information Desk.

ADA – SERVICE ANIMALS

Pets are not allowed at the Pegasus World Cup with the exception of service animals.

ALCOHOL

No outside food & beverage allowed.  ID required for alcohol purchase.  

ATMs

ATMs located on all floors and areas

BAG POLICY

Below are the approved bags that can be brought into the venue:

One bag that is clear plastic, vinyl, or PVC and does not exceed 12” x 6” x 12” or a one-gallon clear plastic bag.

In addition to the clear bag noted above, guests may also carry-in a small clutch bag or purse approximately the size of a hand (no larger than 5” x 7”), with or without a handle or strap.

An exception will be made for medically necessary items and diaper bags after proper inspection at the entrance.

BETS (Prefer wagering?)

Over 460 wagering locations on property.  

BINOCULARS

Binoculars are permitted.  Cases are only permitted if it fits within the bag policy guidelines.  If permitted, the case is subject to inspection.

CAMERAS

Video cameras, monopods, tripods, selfie sticks, audio recording devices and professional cameras (those including telephoto or zoom lenses) will not be permitted. 

CHILDREN ENTRY

Children 12 and under may enter without a ticket but must share a seat with an accompanying ticketed adult.

COMPUTERS/TABLETS

Computers or tablets are permitted if they are smaller than 12 x 12 x 12 and can be powered on during the security screening process if requested and are not in a case.

COVID-19 WARNING

You must follow all Gulfstream Park and Pegasus World Club policies including health and safety policies and posted instructions while inside the event or on grounds.

An inherent risk of exposure to Covid-19 and its variants exists in any public place where people are present. Covid-19 is an extremely dangerous disease that can lead to severe illness and death. While people of all ages and health conditions have been adversely affected by Covid-19, certain people have been identified by public health authorities as having greater risk based on age and/or underlying medical conditions.

No precautions can completely eliminate the risk of exposure to COVID-19.  By entering the Pegasus World Cup and Gulfstream Park grounds, you voluntarily assume all risks related to exposure to COVID-19 and its variants.

DRONES

The use of any unmanned aircraft systems, radio-controlled model aircraft, and other devices that can be operated in airspace (i.e. drones) on Gulfstream Park property, including parking lots, is expressly prohibited. 

ELEVATORS

Elevators are located near the North & South entrances and are available for guests with disabilities as well as Casino, Ten Palms, Flamingo Room, and Suite guests.

EMERGENCY, IN CASE OF

If immediate assistance is required, please notify the nearest event staff member, security personnel, or police officer. Guests are encouraged to report issues and concerns to a nearby event staff member, or by calling 954-457-6200.  In the event of a serious emergency, event staff, event security, and police are ready and available to assist guests, including guests with disabilities. Important information regarding the emergency situation and evacuation procedures will be provided over the public address system and on video boards.

FIRST AID

Walking Ring – North, between the Paddock & Gift Shop

GUEST SERVICES

Guests with questions or concerns should visit the Guest Services Information Desk located on the Ground Level inside the Casino.

LIGHTNING POLICY

When lightning is detected in close proximity of Gulfstream Park, the public address system will inform guests where to seek shelter.  The event will be suspended if there is an imminent threat.

LOST & FOUND

Pegasus World Club and Gulfstream Park are not responsible for any items left anywhere on grounds.  During events, found items should be turned into the Guest Services Information desk located on the ground level inside the Casino. 

On non-event days, guests can call 954-457-6200 to report a lost item.  Lost & Found items will be held for 30 days after an event.  Any unclaimed items after 30 days will be disposed of or donated to a charitable organization. 

MASKS

We highly recommend masks for all guests.  All working staff will be required to wear masks.  

MERCHANDISE

Merchandise will be available for purchase at the merchandise table in the Ground Level Breezeway and inside the Gift Shop located on the ground level near the North Entrance.

MOBILE APP

Download the 1/ST BET App through the App Store or visit 1STBET.com on your mobile web browser

NOISE-MAKERS

For the comfort of guests and our athletes and to maintain the integrity of the event, noisemakers and musical instruments are prohibited.  The includes air horns, vuvuzelas, and any type of whistle.

PARKING

Parking is available at no charge for the 2022 Pegasus World Club.  CLICK HERE to view a parking map.  Additionally, valet parking is available for $75/vehicle at both the North and South valet areas.  

PREMIUM SEATING

Carousel Club – Located on the Ground Level Trackside.  Get an exclusive preview of the newest entertainment and hospitality concept at Gulfstream Park – Carousel Club .  The ultimate indoor/outdoor homestretch experience, anchored by a 19th century carousel as the main bar, will feature DJ Cassidy’s “Pass The Mic” during the Pegasus World Cup.

Developed in collaboration with Breakwater Hospitality Group, innovators behind the wildly successful Wharf locations, the Carousel Club boasts live entertainment, exciting food & beverage programming, giant video screens, interactive games and unparalleled “up on the rail” views as the horses thunder toward the finish line.

Ten Palms – Located on the 2nd Floor.  The ultimate entertainment package. Let us host you all-day with gourmet food while you watch the races with floor-to-ceiling panoramic views of the entire racecourse. Enjoy spectacular track views, walk-around tellers, chef-inspired food stations and a cash bar.

Flamingo Room – Located on the 3rd Floor.  In partnership with luxury hospitality and cultural shape-shifter Faena Miami Beach, the Flamingo Room will elevate the Pegasus VIP experience blending sport and spectacle in a way that’s never been done.

Transforming our VIP area into a burlesque-style brunch, featuring Faena’s hit cabaret show Tryst, immerse yourself in sexy acrobatic cabaret performances, live music and premium dining and beverage offerings with finish-line racetrack views.

Visit www.pegasusworldcup.com/tickets to learn more and to purchase a premium seating experience.

PROHIBITED ITEMS

The following items are not permitted at the Pegasus World Cup:

Drugs or weapons of any kind (included pocket knives)

Artificial noisemakers

Glass containers of any type

Tents

Umbrellas

Ladders, scaffolding or other raised devices

Bulk or oversized carrying devices

Non-folding, or folding, metal furniture

Hand carts or wheeled carts

Backpacks & duffle bags & non clear bags over 12” x 12” x 6”

Any bags larger than a clutch or small purse (clutch/small purse = no larger than 5” x 7”)

Smoking is not permitted in any seating section. Please use designated smoking areas.

Thermoses

Balloons, balls, frisbees, laser pointers, or glow sticks

Drones

Fireworks

Mace or pepper spray

Selfie sticks

Artificial noisemakers

Pets

Signs, Banners, or Flyers

Food or beverages of any kind (including alcohol, beer, wine, soft drinks, water or other beverages)

Any other item deemed inappropriate by Gulfstream Park management

RE-ENTRY POLICY

No re-entry for General Admissions.  For all wristbanded areas, guests are allowed to re-enter but will be subject to another security check. 

RESTROOMS

Accessible restrooms in all areas

RIDESHARE PICK-UP & DROP-OFF

Silks Run is closed for rideshare drop-off and pick-up during the Pegasus World Cup

SEARCH PROCEDURES

To ensure the highest level of safety and security, all guests will be subject to a courteous screening upon entry by Security which, on occasion, may include a pat-down screening by a same-gender team member. All bags and vehicles will be subject to inspection upon entry. Persons that refuse to be patted down and/or refuse to have their bags or vehicle inspected will not be admitted. By presenting your ticket or credential to Security, you consent to such inspections and waive any and all related claims that you might have against Gulfstream Park, Pegasus World Cup, and promoters. Alcohol, weapons, or any items Security deems dangerous will be confiscated. Illegal items will be turned over to law enforcement officers and may result in arrest and prosecution.

SMOKING POLICY

Smoking is only allowed in outdoor areas on property.  Smoking is prohibited in all indoor areas.  This policy also applies to smokeless, electronic (e-cigarettes) vaping with any alternative smoking products.

TICKET OFFICE

Tickets can be purchased online at www.pegasusworldcup.com/tickets or by calling the Pegasus Box Office at 1-833-464-7924 from 9am-5pm 7-days a week, excluding national holidays.

TICKET REFUND/EXCHANGE POLICY

Ticket refunds will not be given.  If you would like to exchange your ticket, please call the Box Office at 1-833-464-7924.

UMBRELLAS

Due to safety and line-of-sight concerns, umbrellas will not be allowed inside the Pegasus World Club.  Please leave umbrellas in your vehicle.

WATER FOUNTAINS

Water Fountains can be found inside at Silks and inside at Casino 1st floor

WEATHER DELAYS

Event runs rain or shine.  Event is subject to lightingin delays.

WI-FI

Free wifi is available at “Gulfstream Park Free WiFi”

WILL CALL

From Saturday, January 22nd to Saturday, January 29th – Will call and Ticket Assistance is located at the Ticket Office near the South Valet Entrance – directly next to Christine Lee’s.  Guests who are picking up tickets at will-call will need a valid photo ID, their confirmation number, and the credit card with which the tickets were purchased in order to pick up the tickets.