Frequently Asked Questions

General Information

Are Tickets Sales Final?

What is required for admission?

Do I need to wear my credentials all day?

What time do the doors open?


How can I buy tickets?

When will I receive my tickets? 

I lost/did not received my tickets, what do I do?

Can I refund/exchange tickets if I can’t use them?

Is there child/youth pricing? ​

What about parking?

Is there a difference between the North and South parking lots? Which is closer/better?